no. 0012309351902 from SNA to DFW. I had been issued long run flight passes fantastic for the year. I'm crafting to ask for which you waive the $200 transfer charge when I'm able to utilize the passes.
I needed to vent my stress With all the baggage circumstance along with your airline. Everything else was excellent, though the way my baggage was handled would make me Feel twice just before booking with AA again. I used to be billed $25 Each and every way for one particular bag, not remaining explained to my bag might be carried on for no charge. So as to add insult towards the $fifty charged, my bag was ruined on the surface on getting returned to me.
My husband and I just lately took a visit for the Virgin Islands and returned on three/eleven/thirteen. Our Flight home on American Eagle flight 4891 was delayed for consider-off from St Thomas to San Juan. We were being speculated to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in New York after a 2 hour layover. We have been reassured in St. Thomas that we'd make our link and which the plane would anticipate the connecting travellers. Once we arrived in San Juan we uncovered our flight had presently taken off. In looking to resolve this we have been scolded for visiting the Improper counter (We had been despatched by an American Eagle staff to the American ticket counter). Astonishingly however, Although we had fully commited that “fake pas,” he was in the position to print a Jet Blue ticket from his American terminal! Luckily we were last but not least on our approach to our spot – JFK in The big apple. When we asked about our baggage the American agent in San Juan wasn’t certain what to inform us. He said they had almost certainly skipped the flight to JFK as well but to examine once we arrived there. As we anticipated, our bags didn't abide by us to Big apple so we submitted a claim and were despatched on our way back to Lisbon, CT three hrs far from New York. The subsequent early morning, on three/eleven/thirteen, we known as American Airlines about our bags Which’s the place the runaround began. We have been initially explained to that our baggage Ought to have produced it to JFK that early morning but they could not convey to.
British Airways don’t allow us to use the lounge facility in London.This undoubtedly can take absent the very privileges we considered we experienced gained through the years.
I am writing to specific my disappointment with my latest trip. I designed preparations by using American Airlines making sure that I could use my factors and I had been happy with that. I got a very good price. As a consequence of an unexpected and unfortunate security breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport News in lieu of Norfolk to receive there at a good hour. Our baggage on the other hand went to Norfolk. We rented a car or truck and picked our baggage.On the return flight and checked our baggage and after that obtained an e mail from YOU telling us of the hold off and dependant on the knowledge YOU provided we rebooked to a afterwards flight.
On seven/19/2013 I flew by means of American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Value airport. I had the worst knowledge I have at any time had Together with the American Airlines representatives there and when I called purchaser service they were no enable both. Very first, one of your respective Associates sent us to the wrong gate; I had to ask a consultant exactly where our flight could be departing from since a gate amount was not on my boarding go. We went on the gate instructed and have been despatched to the wrong gate, considering the fact that we were at the incorrect gate we did not listen to our departing flight information and facts triggering us to miss out on our flight. We went for the counter asking for a status of our flight because we experienced heard almost nothing, one particular AA attendant for the station was not ready to appear something up since she was typing or performing another thing. I spelled out to her that it was vital for the reason that we could skip our flight. She didn’t treatment. Even though there was an extended line of men and women waiting around to speak with the only real AA rep readily available. I waited in line for so long as I could, I then saw an AA representative walking by and I ended her for assistance, she stated there was nothing at all she could do and despatched us to another AA desk. We went to that desk and we were being told our plane was appropriate there exterior getting ready to take find out here off and that they'd not allow us to on the plane simply because should they known as the AA representatives within the plane and question them to anticipate us it makes everybody outrageous?
Two weeks in the past we received the terrible news that our twelve calendar year outdated grandson had been hit by a truck and killed. We needed to get from PA to CA as promptly as possible. It absolutely was Thankagiving 7 days, the worst week with the yr to travel by Hotwire, we had been in the position to get reservations the next morning on American, not the airline on which we usually travel.
Please forward me the information for my travel voucher that needs to be on file. I have dropped the first as I had saved it on my browse this site other Pc that is certainly remaining serviced.
Previous, allow me to clarify that should you inquired about an forthcoming or current trip, we inquire that you choose to Call our Reservations workers, who can be found 24 several hours every day and may be in a much better posture to answer questions about your excursion. From the U.S., the toll-no cost amount is
I’ve been bouncing all-around due to the fact 9am this morning from Roatan Honduras to Miami with an surprising delay there with flight from Miami to Charlotte nc first they stated plane was to scorching , then once we were allowed to board they said that they had as well much fuel and had to dump 10,000 lbs just after forty five min they determined not to do that , we ended up delayed on acquire off, on our arrival to Charlotte we had to hurry to gate , my spouse is handicapped along with the attendant had to operate pushing her to gate to realize that our upcoming flight was delayed 2 1/two hrs .
On landing in Roatan on Feb fourteen, I learned a bit of my luggage was nevertheless in Miami and they would have it around the plane on another flight from Miami to Roatan, the subsequent Saturday!
I won't ever be use AA yet again!! I booked a flight for her response me and my son to hitch our relatives on vacation. Lengthy story short something came up and we are unable to go at this time. I identified as your company with above a weeks see. Canceled the combat with cellphone rep John; who was very polite. He didn't say something about the amount of demand I could well be occur for canceling the flight. I identified as again to check with concerning the cost and I had been explained to that I could well be charge $two hundred by AA and $50 in the resource I accustomed to book the flight per human being. Which i might have a $fifteen credit history for every man or woman… I questioned to talk to her supervisor and Michelle Morgan was the individual I upcoming talked to. She was no assist, I requested to speak to her supervisor and she or he stated that there was no person above her. I informed her that I was absolutely sure that there was somebody previously mentioned her. Finally she mentioned which i could drop by The shopper relations Internet-site. All over again I requested her two times for her supervisor’s identify and he or she replied consumer relations. I once again informed her I wished the name of her immediate supervisor, the individual that she described to…the name offered was Jalia Elisidi .
I gained a promo from the mail from American Airlines in reference to quick tracking to elite status. After i made an effort to log on to the Site while in the promo I could not locate it (aa.
I am 1,000,000 member and constantly take pleasure in traveling on AA,but U.S. Air is no great. The staff is very rude